I tried to login to FTP with the browser and with a conventional UNIX shell. Both times it said either user unknown or wrong password. Now I always use a certain combo just to avoid this issue. Secondly, if I can log into this website, the password must be good. I always use the same one.

Also why aren't there any instructions anywhere? I hate when web designers just focus on looks and not basic functionality. Somewhere it should deplict, step by step how to setup our FTP account. It should be intuitive.